Shipping & Returns
European Shipping Update GPSR 2025
Shipping to the EU and NI has been paused due to the new GPSR safety laws. I m looking into compliance to reinstate the shipping but this could take some time.
Due to Brexit and the recent change to laws, orders shipped to the EU may now be liable to VAT, import and handling fees. You may have to pay these on receipt of your parcel in line with your countries tariffs. I am not responsible for these costs.
international Shipping
I would recommend choosing tracked shipping at the checkout for international orders as this includes a tracking number and compensation.
Standard shipping does not include a tracking number.
Shipping
All of my postage is purchased from Sue and Steve in my village post office.
Your parcels are dropped there Monday-Friday, within 1-2 working days of your order being received.
UK yarn is posted 2nd class for smaller orders with the options to upgrade to Tracked 24 or 48.
International standard is available for 1 skein orders with the option to upgrade to tracked. All orders above 1 skein are shipped tracked.
I am not liable for VAT, custom or any other charges applied on delivery outside of the UK
Returns
I hope that you love your yarn when you receive it!
If there has been mishap and you receive the incorrect yarn or it is faulty, please contact me asap via the contact form.
If, for any reason you can no longer welcome the yarn into your stash, you can request to return the yarn for a refund, up to 14 days after you receive it. Please contact me to arrange this.
Yarn must be returned in its original condition to qualify for a refund.
Customer pays for the return tracked postage, with proof of posting and is liable for any damage or loss.
This excludes custom colourways, clubs or advents.
Shipping Rates
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Postage Weight Range
|
UK | Europe | Zone 1 | Zone 2 | Zone 3 | ||||||
| 2nd Class | 1st Class | Signed For | Standard | Tracked | Standard | Tracked | Standard | Tracked | Standard | Tracked | |
| Upto 250g |
£3.50
|
£4.50
|
£5.50
|
£6.50 | £11.00 | £9.00 | £13.50 | £10.50 | £15.00 | £11.50 | £16.00 |
| upto 500g | - | £12.50 | - | £17.00 | - | £19.00 | - | £21.00 | |||
| upto 750g | - | £13.50 | - | £19.50 | - | £22.00 | - | £23.50 | |||
| upto 1kg | - | £14.50 | - | £22.00 | - | £25.00 | - | £27.00 | |||
| upto 1.25kg | £4.50 | £6.00 | £7.00 | - | £15.00 | - | £24.00 | - | £28.00 | - | £30.50 |